Getting Started
Default solution folder, feel free to edit or delete it.
If you want to share a development database or move your current production database to BAO Systems hosting platform, the best way to share your current dat...
Mon, 20 Nov, 2023 at 11:03 AM
DHIS2 release cadence The DHIS2 core team typically releases a new major release version two times per year. Support from the core team extends to the thre...
Wed, 10 Jan, 2024 at 1:05 PM
Support Options BAO Systems offers 2 types of support plans. Hosting Support is automatically included for clients who host their DHIS 2 instance with BAO...
Tue, 26 Sep, 2023 at 8:47 PM
How to Contact BAO Support Contact BAO Support through the BAO Helpdesk website. Log into the BAO Helpdesk. Select the New support ticket link...
Tue, 6 Oct, 2020 at 11:07 AM
Support Ticket Escalations An escalation may be warranted if you are not satisfied with the level of support you have received while working on an al...
Tue, 4 Sep, 2018 at 3:52 PM
In order to maintain the integrity of Hosted DHIS 2 servers, BAO Systems does not allow back end access to production servers. This includes SSH access a...
Mon, 16 Oct, 2023 at 12:48 PM
In most cases, we are unable to provide support for DHIS2 instances that are not hosted by BAO Systems. However, you may find the following brief guide help...
Tue, 7 Apr, 2020 at 6:37 PM
Login into your Azure Port Search for and select App registrations. Make sure your Azure AD account in the Azure portal is configured with a red...
Tue, 26 Sep, 2023 at 9:35 AM